TECHNICAL SUPPORT

Zarph provides technical support for both equipment’s maintenance and software. 

Zarph provides technical support for both equipment’s maintenance and software. Zarph systems are produced based on the notion that maintenance and support operations, if they occur, they must be conducted with minimal impact to the customer. Therefore these systems are always produced considering the chances of remote maintenance, monitoring and 24X7 deviation alerts to those responsible, according to the contracted service levels.

Zarph Engineering is adapted to meet specific needs, being able to create new multidisciplinary solutions, mechanical engineering, hardware, software and process organization, in order to solve the problems presented by its customers.

After the implementation, Zarph establishes a support contract tailored to customer needs that allows a permanent technical and specialized monitoring.